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Sharing KYC with Banks:
Pains, trends + best practices

Due to regulatory requirements, financial institutions all perform KYC, but just because it’s a requirement, doesn’t mean that it can’t be done effectively and efficiently!

Anders Meinert Jørgensen speaks with Claus Nielsen from CXFacts - a fintech company with a web solution that measures service performance with real-time feedback from corporate customers to banks and provides industry benchmarks for performance - on their 2023 results from their KYC Nordic Banks Survey.

Find out which bank is performing the best and the worst with their KYC. And hear our two experts discuss how this data was collected, what the findings reveal about internal processes - as well as what improvements they think could bolster poorly rated areas.

Event Details
Thursday 29 February 2024
13:00 to 14:00 CET

"Banks actually can improve the most and have the highest impact on the customer perception"

"The Nordics is one of the most digitized regions in the world, so one should assume that the banks should perform fairly well. But on the other hand, the customer base is also very digitized, and thereby would also have very high expectations."

About the speakers

Anders Meinert Jørgensen
CEO and Co-Founder


A successful corporate banker for +20 years, Anders fought financial crime first-hand while leading compliance divisions in two of the largest banks in the nordics. Realizing that the industry is hindered by a lack of efficient tools, Anders co-founded Avallone to give companies and financial institutions a world-class platform that empowers them to combat financial crime.

Claus Nielsen
CEO and Co-Founder


As CEO and Co-Founder of CXFacts, Claus is focused on improving the relationship between corporate treasuries and their banks with a software solution that uses data and real-time feedback. Prior to founding CXFacts, Claus has extensive +25 years’ worth of experience in corporate banking, cash management, working capital and treasury issues - in a range of organizations including large, international firms and SMEs/Startups - covering a wide area from financial institutions such as Sydbank, BNP Paribas and Nordea to consultancies such as EY and KPMG as well as a niche treasury consultancy.